Cyber Alert: MTN Ghana Confirms Data Breach Impacting Over 5,000 Customers
Telecom giant launches investigation after confirming potential data compromise affecting over 5,700 users
- MTN Ghana confirms a data breach with possible exposure of customer information
- Forensic teams and cybersecurity experts are assessing the scope and impact
- Users advised to update passwords, enable two-factor authentication
MTN Ghana has confirmed that approximately 5,700 customers may have been impacted by a recent cybersecurity breach.
In a statement released on April 28, 2025, the telecom giant reassured users that its systems remain fully operational, while a thorough forensic investigation is currently underway to assess the scope of the incident.
Preliminary findings suggest that customer data might have been exposed. MTN is reaching out to affected individuals directly and has reiterated its commitment to maintaining the confidentiality, integrity, and availability of its digital infrastructure.
To manage and mitigate the breach, the company is collaborating with top-tier cybersecurity experts and deploying extensive resources. Customers are being urged to take precautionary measures such as updating apps, using strong passwords, enabling multifactor authentication, and avoiding the sharing of sensitive information via calls, texts, or emails.
MTN also recommended that concerned users place fraud alerts on their credit profiles with major credit bureaus as a safeguard.
Emphasizing its dedication to protecting customer data, MTN pledged to keep the public informed as the investigation evolves.
Customers seeking assistance or more information can call the company’s toll-free support line at 100.
